Rates & Insurance
Services Offered:
- 60-Minute New Patient Appointment with Assessment and Testing
- 60-Minute Autism Screening and Assessment following a New Patient Appointment
- Follow-up Appointment Including Medication Management
- Personalized IEP and 504 Planning following a New Patient Appointment
- Telehealth visits at the same rates are optional in the event you cannot be seen in person. Telehealth visits do not apply to the 60-minute New Patient Appointment; this must be completed in person.
Insurance:
In-Network Providers:
- Aetna
- Cigna and Evernorth
- Optum
- Oxford
- Oscar Health
- Quest Behavioral Health
- Carelon Behavioral Health
- Horizon BCBS (starting February 2026)
However, please confirm your insurance coverage, as in‑network status can vary and must be verified before scheduling
To verify your insurance, please visit the Headway website by copying and pasting the URL below into your web browser:
https://care.headway.co/providers/paula-hasenauer-pmhnp-bc?utm_source=pem&utm_medium=direct_link&utm_campaign=179688
Out-of-Network Providers (Call for Rates):
For insurance not in-network, reimbursement will be paid via the "out-of-network" portion of your insurance plan. Reimbursement ranges from 50%-100% depending on the individual insurance plan.
I do not bill your insurance for out-of-network insurance plans and will instead provide a detailed invoice after each appointment, or a monthly "superbill", that you can submit to your insurance carrier for potential reimbursement.
It is strongly encouraged for you to check with your insurance carrier to understand your specific benefits.
Cancellation Policy:
If you are unable to attend a session, please make sure you cancel at least 48 hours prior to your visit to prevent being charged a late cancellation fee.
If you are unable to come to the office for your follow-up appointment, a telehealth visit may be an option and will be scheduled on a case-by-case basis. Telehealth visits do not apply to the 60-minute new patient intake visit; these must be completed in person.
Payment for Out-of-Network Plans, Late Cancellations or Additional Services not Covered by Insurance:
Payment options include check, all major credit cards, HSA, FSA and debit cards that are stored in a HIPPA-compliant medical record system for your convenience. Payments are processed at the time of each visit allowing for ease in making payment transactions. There will be an additional 3.25% processing fee added to all card transactions (processing fees are subject to change). This additional fee does not apply to payments made via check or cash.